A grievance is any violation of our collective bargaining agreement. Anything else constitutes a complaint/conflict. These are handled through two different processes. A grievance can be filed through any of the leadership team members, while complaints/conflicts are addressed through the labour relations team. Examples of complaints or conflicts include member-to-member disputes or manager write ups/complaints. Please always be sure to take a picture of all submitted statements or submit them electronically through email. Any one of the leadership team members can help you through the complaint/conflict resolution process. If you are ever called up to the labour relations office, you are entitled to have someone from the leadership team accompany you for support.
If you notice health and safety concerns, please report it to a member of our health and safety team and report it in the OHS binders that are located at every checkpoint. Things to report include checkpoints running out of water, tripping hazards, or broken equipment.
Grievances
We have created an expedited system for payroll issues, overtime bypasses, and denied breaks. These forms can be found in the union office and be filed out by any member and submitted through any of the leadership team. You can also contact someone from the leadership team to have them submit it electronically on your behalf.
For all other CBA violations please contact a member of the leadership team to file a formal grievance on your behalf. For example, benefits discrepancies and discipline, are filed under the formal grievance process. If more than one person is affected, the grievance will be filed as a group grievance. If the company violates the CBA in a way that affects all members, it is filed as a policy grievance.